Singapore SG Arrival Card
Everything you need for your Singapore SG Arrival Card: requirements, processing times and answers to the most common questions.
Official Singapore government portalOverview
The SG Arrival Card is Singapore's free, mandatory digital arrival declaration for foreign visitors, and it includes an electronic health declaration. It is not a visa: it is the entry record that the Immigration and Checkpoints Authority requires from everyone arriving in Singapore, including travellers who are visa-free for a short stay. It replaces the paper disembarkation card that used to be handed out on flights, and each traveller files their own, including children and infants.
You submit it within the three days before you arrive, and submitting too early is not accepted because the health declaration must reflect your actual situation at arrival. The card itself costs nothing at the government source; the service fee covers preparing your declaration in your own language and reviewing every field before it is submitted, so your record is complete and accurate when you reach the checkpoint. The SG Arrival Card does not grant a visa, work rights or the right to live in Singapore.
If your nationality needs a Singapore visa for your trip, you must still obtain that visa through the proper consular channel before you travel; the arrival card is a separate, additional requirement on top of any visa. Because it is digital, there is nothing to collect at the airport and no stamp in your passport. Your SG Arrival Card is completed and checked so it is filed correctly inside the window and you can travel with confidence.
Singapore SG Arrival Card questions
When should I submit the SG Arrival Card?
Submit within three days before your arrival in Singapore. Earlier submissions are accepted but health declarations must reflect your actual status at arrival. Our system delivers the confirmation as soon as it is approved.
Is there a government fee for the SG Arrival Card?
No. The Singapore Arrival Card itself is free. VisitPass charges a service fee for specialist review of your declaration and assistance with the latest required fields. Our checkout shows zero government fee and our service fee separately.
Do transit passengers need to file?
Transit passengers who remain airside at Changi Airport without clearing immigration generally do not need the Arrival Card. If you leave the airport for any reason, even a stopover hotel, the Arrival Card is required.
What if my arrival date changes?
Email us as soon as you have updated arrival details. We resubmit the declaration with corrected information. No additional fee for itinerary updates within 14 days of original submission.
Does the SG Arrival Card replace a visa?
No. The SG Arrival Card is a declaration form for all visitors regardless of visa status. If your nationality requires a Singapore visa, you still need to obtain it through the proper consular channel before travel.
Who must file the Singapore Arrival Card?
All foreign visitors entering Singapore by air, land or sea must file, and each traveller including children files individually. It replaces the paper disembarkation card.
Why use VisitPass if the SG Arrival Card is free?
The card is free from Singapore's authority; our service fee covers a specialist reviewing your declaration and health information for accuracy before submission, reducing the risk of issues at the checkpoint.
Do visa-free visitors still need the SG Arrival Card?
Yes. Even if your nationality can enter Singapore without a visa for a short stay, the SG Arrival Card is still mandatory. It is the entry record and health declaration that every foreign visitor must file before arrival, regardless of visa status, and travellers who do not submit it may be refused entry.
What do I receive after the SG Arrival Card is submitted?
You receive an acknowledgment by email, and foreign visitors are notified of their Visit Pass, the e-Pass that states the period of stay granted. There is no passport stamp and nothing to collect at the airport; the immigration system already holds your card. Keep the email accessible during your trip.
What information do I need to fill it in?
Your passport details, your trip details such as the arrival flight and your accommodation address in Singapore, a valid email address and the short electronic health declaration. There is no photograph and no government fee. We complete and review each field for you so the record matches your passport exactly.
Which website is the official SG Arrival Card?
The SG Arrival Card is issued through Singapore's Immigration and Checkpoints Authority, and the declaration is free at that source. Be wary of look-alike sites that charge inflated fees and add no value. VisitPass is an independent service that prepares and reviews your free declaration so it is filed correctly within the window.
What if I make a mistake on the SG Arrival Card?
A mistyped passport number or name is the most common avoidable error and can cause questions at the checkpoint. Before anything is submitted we check your entries against your documents to catch errors. If your details change after submission, email us and we resubmit the declaration with the corrected information.
What happens at the checkpoint if there is an error on my SG Arrival Card?
An incorrect passport number, a misspelt name or a wrong arrival date can slow your clearance and prompt extra questions from the officer, and a missing card may lead to refused entry. We reduce that risk by checking every entry against your documents before anything is lodged, so your record matches your passport exactly and you arrive ready to clear.
How do I avoid paying a look-alike SG Arrival Card website?
Look-alike sites copy the official wording and charge inflated fees while adding nothing. The declaration itself is free at the government source, so any government fee shown should be zero. With VisitPass the checkout shows a zero government fee and our service fee separately, and that fee buys a reviewed, correctly completed submission lodged inside the window for you.
How is the SG Arrival Card completed from start to finish?
You send us your passport, flight and accommodation details and answer the short health questions. We complete the official form, check each field against your documents, and submit it to the authority inside the three-day window before arrival. You then receive the acknowledgment and your e-Pass by email, which you keep accessible for your trip. There is nothing to print and collect.
How long can I stay in Singapore with my e-Pass?
The period of stay is decided by an immigration officer on arrival and confirmed in the e-Pass notified to you by email, which states the last day of stay allowed. For visa-free visitors it is commonly up to 30 or 90 days depending on nationality. The SG Arrival Card records your entry and health declaration; it does not itself set or extend how long you may remain.
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Have questions about your SG Arrival Card? Email the Singapore desk and we reply within 24 hours.
singapore@visitpass-online.com